Regulatory & Compliance Consumer

Consumer protection is now at its highest level in Turkey following a series of amendments to local consumer laws and regulations in the last decade. More than ever, businesses are required to comply with extensive laws and regulations aimed to protect consumers.

We have extensive experience advising businesses on Turkish consumer laws. Our compliance and regulatory experience help us to provide clients with tailored and localized solutions that address all aspects of consumer protection in Turkey.  A broad range of clients that cover industries and sectors including food & beverages, media & entertainment, technology, intellectual property and advertising has afforded Cetinkaya a unique perspective with deep insight into consumer issues.

Our experience in Turkish Consumer laws includes:

  • Reviewing packaging and marketing information
  • Distance sales
  • Data protection and data privacy issues
  • Return policies
  • E-commerce: cooling-off periods/online T&Cs/website terms of use
  • Guidance on bans, fines or industry-wide decisions
  • Guidance on challenges from individual consumers.